PATIENT INFO
Insurances
We are registered with all major medical insurance companies: Axa PPP, Axa Global, Bupa UK, Bupa Global, Bupa Int, WPA, Cigna, Aviva, Vitality, Allianz....
We advise you to call your insurance provider. Some may ask for a doctor’s referral. Some will limit the amount or the number of sessions allowed which can have an impact on your plan of treatment and outcomes achieved.
Cancellation Policy
Please note, we operate a strict 24 hours cancellation policy. If you cancel or change your appointment with less than 24 hours’ notice or if you fail to attend an appointment, you will be charged for the full cost of the appointment.
Payment
Payment is due prior or at the time of any consultation or session.
You can pay by:
-
Cash
-
Debit or Credit Card
-
American Express
-
Payment links
-
Contactless payment (Apple Pay, Android pay, Google pay...)
-
Bank Transfer
What to bring with you
DOCUMENTS
If you have a letter from your doctor or relevant test reports (Xray, scans…) bring them with you.
CLOTHING
We recommend comfortable clothing to allow proper evaluation and treatment. To understand the causes of the condition we may need to assess further than the affected area.
Also, keep in mind that you will probably need to be in your underwear for the exam, even though this is never mandatory. We endeavour to maintain your comfort and modesty at all time.
If it is more comfortable for you, you can bring a pair of shorts, sports bra or a strappy top for women.